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Q:Can you supply pump qualified with CE and ISO standard?
A:Yes, our pump compliant with ISO /CEstandard.
Q:How to customize pumps and mechanical seals ?
A:Customers could send us application data, we will select suitable pump and seal types, or client could send us drawings, We are well in OEM and ODM.
Q:How can I pay for my items? What is the payment you can provide?
A:Usually by T/T, 30% down payment once PI confirmed, the balance will be paid after inspection and before shipment. L/C at sight
Q:How long is warranty?
A:1 year for main construction warranty.
Q:How long is production lead time?
A:Normally 25 days. If client need urgently, we have a huge spare parts stock, we could finish assembly and testing in 7-15 days.
Q:What is the shipping terms you can provide?
A:Depnends on customer's requirements, we can provide different transportantin terms, such as EXW, FOB, CIF.
Q:Who is in charge of after-sales?
A:YAOU has professional after sales service team, we will follow up the client's comments and suggest them good solutions. Solve client's problems and keeping the clients profit.